Evaluation
Results Through Measurement

At Bridge the Gap, we partner closely with clients in order to ensure long-lasting success. Utilizing existing client measurement tools while layering in our assessment methods provides positive business outcomes.

“We have thoroughly vetted the quality of our core learning module offerings, allowing us to focus on specific client outcomes. Our goal is for every participant to walk away with practical communication skills that they know how to apply, measure and leverage for individual, and team, success.”

Laura Armstrong

Founder | Bridge the Gap-Training

Keynote Instruments:

Attendee polls

Self-assessment tools
Post-Keynote Survey to measure Laura Armstrong’s effectiveness
Workshop Observations:

Pre- and Post- confidential assessments

Self-coaching, private video review and written documentation
Peer-Coach Feedback
Action Plan: What does success look like for you?
Post-Workshop Survey
Private Coaching Feedback:

Pre- and Post- Confidential Assessments

Utilize video & self-coaching tools
Facilitator Coaching & Feedback
Post-Coaching Survey

The CIRO model of training evaluation stands for Context, Input, Reaction, and Outcome. This comprehensive framework offers a holistic approach to assessing the effectiveness of training programs.

Context:

Context refers to the organizational and environmental factors that influence training effectiveness. It involves understanding the organization’s culture, goals, and specific needs that prompted the training. Context evaluation ensures that the training aligns with the larger organizational strategy and addresses real business challenges.

Input:

Input evaluation focuses on the design and content of the training program. It assesses the quality of instructional materials, curriculum design, and the qualifications of trainers. Input evaluation aims to determine whether the training materials are relevant, engaging, and conducive to effective learning.

Reaction:

Reaction evaluation gauges participants’ immediate responses and satisfaction with the training. It involves collecting feedback through surveys, questionnaires, or discussions to measure participants’ perceptions of the training’s relevance, clarity, and overall quality. This step helps identify strengths and areas for improvement in the training program.

Outcome:

Outcome evaluation assesses the actual impact of the training on participants and the organization. It examines whether the training led to desired behavior changes and improvements in job performance. Outcome evaluation may involve pre-and post-training assessments, observations, and performance metrics to determine the extent to which the training achieved its intended goals.

1
Context:
Context refers to the organizational and environmental factors that influence training effectiveness. It involves understanding the organization’s culture, goals, and specific needs that prompted the training. Context evaluation ensures that the training aligns with the larger organizational strategy and addresses real business challenges.
2
Input:
Input evaluation focuses on the design and content of the training program. It assesses the quality of instructional materials, curriculum design, and the qualifications of trainers. Input evaluation aims to determine whether the training materials are relevant, engaging, and conducive to effective learning.
3
Reaction:
Reaction evaluation gauges participants’ immediate responses and satisfaction with the training. It involves collecting feedback through surveys, questionnaires, or discussions to measure participants’ perceptions of the training’s relevance, clarity, and overall quality. This step helps identify strengths and areas for improvement in the training program.
4
Outcome:
Outcome evaluation assesses the actual impact of the training on participants and the organization. It examines whether the training led to desired behavior changes and improvements in job performance. Outcome evaluation may involve pre-and post-training assessments, observations, and performance metrics to determine the extent to which the training achieved its intended goals.
The CIRO Model emphasizes a comprehensive view of workshop evaluation by considering the broader context, the quality of training materials, participants’ reactions and tangible outcomes of the training programs.
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