Transformational Communication & Engagement Project
Fortune 500 Construction Management Company (Special Projects Group)
New York
Location
The Challenge:
Communication & Leadership Barriers
The Challenge: Communication & Leadership Barriers
The business unit faced key workforce challenges, including:
The Solution:
A Two-Day Leadership Development Program
Laura Armstrong designed and led an intensive two-day training to strengthen trust, communication, and collaboration.
Program Elements
Candid Group Discussions
Fostered open, honest dialogue
Team Collaboration Assignments
Applied learning in real time
Skill-Building Activities
Focused on communication & emotional intelligence
Action Planning
Defined clear commitments for ongoing improvement
Candid Group Discussions
Fostered open, honest dialogue
Team Collaboration Assignments
Applied learning in real time
Skill-Building Activities
Focused on communication & emotional intelligence
Action Planning
Defined clear commitments
for ongoing improvement
Key Metrics Achieved
reported a positive impact from the program
reported a positive impact from the program
Increased promotions & salary adjustments based on individual performance
Strategic Outcomes
Laura provided confidential report with transformational recommendations:
Start-Stop-Continue Process
The sessions sparked clarity around the habits employees need to adopt, cut out, or level up to improve communication and performance at work.
Top 3 Employee- Generated Innovations
Prioritized the most innovative, participant-developed ideas with the highest return on investment (ROI) and guided the client in launching each project.
This initiative highlighted the critical role of communication and emotional intelligence in business success.
By investing in leadership development, the company not only improved engagement and teamwork; it also realized measurable retention, customer satisfaction and performance gains.
